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Medical Office Administrator / Front Desk

Company: On Demand / New Day Recovery LLC
Location: Youngstown
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: On Demand Counseling is growing and hiring! Our administrative staff is amazing and looking to welcome another Medical Assistance. Dedicated to each client and their unique recovery process, On Demand Counseling offers a client focused practice specializing in addiction recovery and mental health. Our amazing staff ranges from clinical and medical professional to our administrative gurus! As we continue to expand services and hours, our front end team is looking for an experienced Front Desk Administrator to assist with the day-to-day operations of our counseling facility in Austintown, OhioStandard Duties and Responsibilities:

  • Answer phones and greet customers in a friendly, courteous manner.
  • Communicate with staff regarding clients and service performed.
  • Schedule appointments for services and obtain necessary prior authorizations.
  • Properly and accurately document data related to the identification of the donor and completion of sample labels, logs, and billing sheets.
  • Complete daily paperwork and enter.
  • Scan and send physical results to companies.
  • Assist with client chart audits and work with staff and physicians to ensure proper documentation and billing.
  • Performs other clerical duties including inventory and maintenance of supplies, copying, faxing, scanning and mailing as assigned.
  • Attend required training's and maintain required credentials associated with the position.Required Qualifications:
    • Medical office front desk or administrative experience required
    • Knowledge of medical procedures, operations and terminology.
    • Professional experience with management and staff supervision, including working with a team.
    • Must be able to form good working and therapeutic relationships.
    • Must be organized, detail oriented and able to maintain confidentiality.
    • Must have excellent oral, written and interpersonal communication skills.ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES:
      • Demonstrate the ability to effectively function as a team member.
      • Demonstrate the ability to effectively manage multiple tasks concurrently.
      • Demonstrate exceptional written and verbal communication and organizational skills.
      • Demonstrate the ability to relate with empathy and sensitivity to clients and the community.
      • Demonstrate the ability to customarily and regularly exercise discretion and independent judgment in significant matters.PHYSICAL DEMANDS:Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position.
        • Visual acuity to see details of objects
        • Manual dexterity to grasp, move or manipulate instruments or objects.
        • Utilize muscles to lift, push, pull or carry objects.
        • Ability to hear sounds, recognize differences and determine source of sound.
        • Physical capacity to stand, bend, stretch, twist or reach out for varying degrees of time. EOE / DFWP

Keywords: On Demand / New Day Recovery LLC, Youngstown , Medical Office Administrator / Front Desk, Administration, Clerical , Youngstown, Ohio

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