PART-TIME RECEPTIONIST (Gardens)
Company: Mill Creek Metro Parks
Location: Youngstown
Posted on: August 6, 2022
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Job Description:
Job Description Position Title: Part-Time Gardens Receptionist
First Line Report: Visitor Services Manager Second Line Report:
Community Engagement Director Employee Status: Part-Time
Exempt/Non-Exempt: Non-Exempt Location: Primary Location:
Youngstown, OH; Secondary Location: Canfield, OH Summary --- The
Part-Time Gardens Receptionist works under the direction of the
Visitor Services Manager, and in cooperation with Gardens staff, to
facilitate public service and receptionist duties at Fellows
Riverside Gardens. This position will be required to perform other
duties as assigned by the Visitor Services Manager. This position
is suitable for transitional duty. Primary Responsibilities General
Reception and Visitor Services---80% Greet visitors entering
Fellows Riverside Gardens Manage incoming in person, email or phone
inquiries made by the general public; transfer calls as appropriate
and/or take accurate messages and relay to appropriate parties
Assist visitors by making rental reservations and completing class
registrations, taking payments, resolving issues, sharing site
information and creating daily reports Assist visitors by providing
brochures, maps, wayfinding, etc. Promote Fellows Riverside Gardens
available rental facilities to the public, answer inquiries
regarding rental facilities Maintain and update memos, forms and
other administration documents Manage office supply inventories
including ordering and storage Collect and distribute incoming and
outgoing mail Maintain high level of confidentiality in all
department business Open and secure the Davis Center as scheduled
Ensure that all organizational policies, procedures and safety
practices are followed Departmental Functions---.20% Provide
intra-department support Keep supervisors informed of essential
issues and report disturbance to proper authorities Communicate
effectively and professionally with coworkers, visitors and renters
Other duties as assigned Essential Knowledge, Abilities and Skills
Must be able to maintain a continuous positive attitude and
professional appearance Regular and predictable attendance Ability
to operate a multi-line phone system Must possess proficient
technological skills and abilities including the operation of
standard computer equipment, software, fax/copier and smart phone
capabilities Excellent customer service skills, including the
ability to communicate clearly and effectively to a wide variety of
audiences in both verbal and written form Must be able to work
weekdays and weekends, evenings and holidays as scheduled
Education/Qualifications Must be at least 18 years old A minimum of
two (2) years experience in a retail or reception setting Must have
reliable transportation Physical Requirements Necessary to Perform
Job Functions Must be physically able to perform all tasks inherent
to the position Ability to see, hear and effectively communicate
with others Ability to read and interpret plans, details,
specifications and operating manuals Ability to walk, traverse or
otherwise access trails of all types, natural terrain, construction
sites and all properties under control of Mill Creek MetroParks
under all types of conditions Ability to stand, sit, bend, stoop
and walk for lengthy period of time and walk up/down stairs Ability
to sit at a desk and view screen displays for extended periods of
time Job Requirement The Part-Time Receptionist is required to be
available as the situation warrants. Events may require working
evenings, weekends, holidays or other times outside of what is
considered a normal schedule. The duties and responsibilities
listed are not set forth for the purpose of limiting the assignment
of work. They are not to be construed as a complete list of the
many duties normally to be performed under a job title or those to
be performed temporarily outside an employee's normal line of work.
Mill Creek MetroParks expressly reserves the right to add to,
detract from, modify or eliminate any of the above provisions in
its sole discretion. 28 hours
Keywords: Mill Creek Metro Parks, Youngstown , PART-TIME RECEPTIONIST (Gardens), Administration, Clerical , Youngstown, Ohio
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