Mobile Service Technician
Company: Bill McCandless Ford
Location: Mercer
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Looking for a customer-oriented
mobile service technician. Apply here today! What We Offer:
Competitive pay plan Health insurance 401(k) plan Life Insurance
PTO Growth opportunities Community involvement NO SUNDAYS Duties &
Responsibilities: Operate assigned Mobile Service vehicle in a
professional manner and according to company requirements; keep
unit clean and well stocked. Preparing the vehicle with any needed
parts for that day's appointments Accurately complete work orders
and other written materials according to established procedures
Efficiently and accurately perform quality work in accordance with
dealerships and factory standards Continuously learn new technical
information and techniques in training sessions to stay abreast
with rapidly changing automotive technology Demonstrates behavior
consistent with the Company’s Values in all interactions with
customers and co-workers Prepares complete and accurate estimate of
cost for labor and parts for any recommended maintenance upsell
Reconciling the customers final invoice with the work performed on
the repair order and working with Mobile Service Coordinators to
collect any payment due before leaving Perform work specified on
the repair order with efficiency and in accordance with dealership
standards. Test-drive vehicles, and test components and systems,
using diagnostic tools and special service equipment. Diagnose,
maintain, and repair vehicle automotive systems including engine,
transmission, electrical steering, suspension, brakes, air
conditioning, etc. Communicate directly with the Service Advisor so
that customers can be informed if any additional service is needed.
Provide an estimate of time needed for additional repairs. Complete
all tasks assigned in a timely manner and maintain accurate records
of all maintenance and repair work. Execute repairs under warranty
to manufacturer specifications. Maintain the work area in a clean
and orderly condition and follow prescribed safety regulations.
Other duties as assigned Strive for harmony and teamwork within the
department and with all departments. Maintains workplace safety
throughout the Corporation. Qualifications: Prior automotive
technician & customer service experience required Travel around the
area in the Mobile Service Vehicle is required all year round
Possess Excellent customer service, interpersonal and communication
skills Bring a positive, upbeat attitude to this role and be
completely comfortable with customers. Excellent follow-up and
follow-through skills to ensure client satisfaction Must have the
ability to communicate technical information in non-technical terms
Ability to evolve and adapt to changing business needs Must adhere
to safety procedures Must be able to work overtime and/or Saturdays
as needed Valid driver's license and clean driving record required.
We are an equal opportunity employer and prohibit
discrimination/harassment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws.
Keywords: Bill McCandless Ford, Youngstown , Mobile Service Technician, Engineering , Mercer, Ohio
