FT Customer Service Representative (Work From Home)

Company: FinFit
Location: Salem
Posted on: November 16, 2023

Job Description:

[Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Provide exceptional customer service while responding to customer contact via all channels including email, telephone, and chat; Investigate customer issues, collaborate with peers, and escalate any potential complaints to the appropriate points of contact; Participate in proactive outbound dialing and email projects; Collaborate cross-functionally with internal teams; Become a knowledge expert on products and processes; Ensure that customer issues are resolved effectively and efficiently; Contribute to strong NPS and customer satisfaction ratings...Hiring Fast > >

Keywords: FinFit, Youngstown , FT Customer Service Representative (Work From Home), Hospitality & Tourism , Salem, Ohio

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