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Helpdesk Specialist

Company: ConsultUSA
Location: Youngstown
Posted on: February 25, 2021

Job Description:

Description:Our client has an immediate need for a Helpdesk Specialist. In this role, you will be responsible for providing customer service and technical support to end user's.Requirements:

  • Bachelor's Degree in Computer Science or related field
  • 3+ years of experience
  • Understanding of computer systems and tech products
  • Ability to diagnose and resolve basic technical issues
  • Working knowledge of software tools
  • Strong verbal and written communication skills
  • Reliable means of transportation, able to travel to client locations locally and long distanceAdditional Responsibilities:
    • Receive, configure and install end user computing devices
    • Provide technical support for corporate end user's computing devices
    • Answer, evaluate, and prioritize incoming requests for assistance for users experience problems with software and hardwareWhy Work for ConsultUSA:
      • ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
      • ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
      • We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
      • ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)-- award-winning sister company, PMCentersUSAHow to Apply:To submit your application, please click the "Apply Now" button located at the top and bottom of the page.ConsultUSA is an Equal Opportunity EmployerFor a complete listing of all ConsultUSA jobs please visit Follow us on Twitter: - provided by Dice

Keywords: ConsultUSA, Youngstown , Helpdesk Specialist, Other , Youngstown, Ohio

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