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Student Assistant 1 - IT Infrastructure

Company: Youngstown State University
Location: Youngstown
Posted on: June 6, 2021

Job Description:

Job Category Student Position Title Student Assistant 1 - IT Infrastructure Department IT Infrastructure Services Major Work Characteristics/ Summary of Position


The Student Assistant 1 will work within the IT Infrastructure Team to support the overall vision of the ITS department. The Student Assistant 1 will share in the responsibility for day-to-day infrastructure-level information technology operations. Specifically, these include learning to implement, maintain, monitor and troubleshoot physical and virtual server infrastructure, document system changes, perform simple database management tasks, address software and application issues, review backup job completion and other performance related data. The Student Assistant 1 will assist in managing high level IT platforms including Active Directory, Group Policy, SharePoint, Office 365 and all other programs as needed. Additionally, the Student Assistant 1 will also assist with networking equipment including inventory, running wiring and cabling, placement and configuration of wireless access points, switch configuration, and diagraming the network infrastructure. At times, the Student Assistant 1 may participate in discussions or meetings involving the IT Infrastructure Team and various YSU stakeholders and end-users. The Student Assistant 1 may perform other IT-related duties as assigned.

Fair Labor Standards Act Minimum Qualifications

* Basic knowledge of operating systems (e.g., Windows, MAC OS, Unix/Linux), network OSI layers, and program languages. * Basic scripting languages, and computer applications and imaging. * Basic Microsoft Active Directory knowledge. * Demonstrated problem-solving and analytical abilities. * Ability to perform basic IT functions with minimal supervision. * Strong technical and non-technical communication skills. * Adherence to all University and departmental policies and procedures * Understand of industry standard IT best practices and concepts. * Demonstrate self-control, professionalism, and restraint as to not discuss confidential and sensitive information outside of the ITS department. * Willingness to join and participate in IT Governance as a student member. * Full time YSU course schedule with minimum 3.0 GPA. * One letter of reference from YSU faculty within the student's major

Preferred Qualifications Equipment Operated

Keywords: Youngstown State University, Youngstown , Student Assistant 1 - IT Infrastructure, Other , Youngstown, Ohio

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