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Grievance Coordinator

Company: CoreCivic
Location: Youngstown
Posted on: November 22, 2021

Job Description:

At CoreCivic, we do more than manage inmates, we care for people! CoreCivic is currently seeking a Grievance Coordinator who has a passion for providing the highest quality care in an institutional security setting. Who We Are:

  • CoreCivic is the leading, national provider of high-quality, secured corrections and detention management services, providing effective programs that enhance public safety and prepare individuals for success after release.
  • Headquartered in Nashville, Tennessee, with more than 70 security facilities nationwide, CoreCivic security employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. What We Have:
    • More than just a job but the start of a successful career!
    • Supportive environment where employee growth is promoted.
    • Comprehensive benefits package & competitive wages.
    • PTO & paid holidays.
    • Paid job training & other great incentives. What You Get To Do: Change the lives of those in your care! The Grievance Coordinator oversees the inmate/resident grievance process and ensures that both informal and formal grievance processes are administered in compliance with company and contractual requirements.-- They will coordinate the investigation of grievances to determine the facts and reach a reasonable and effective resolution.-- In addition, this role tracks inmate/resident grievances to ensure successful resolution and timely responses, and maintains accurate records and logs in accordance with company policy, procedure and contract requirements.
      • Evaluate/Process inmate/resident grievances according to policies and contractual requirements.
      • Facilitate informal resolutions before escalation to formal grievance process where permissible.
      • Conduct research with inmates/residents/staff to establish factual support; maintain strict confidentiality.
      • Make credibility assessments; weigh the rights/interests of all parties to facilitate successful resolution.
      • Prepare/evaluate reports/responses; monitor action plans; coordinate appeals with management to resolution.Qualifications:--
        • Graduate from an accredited college or university with a Bachelor's degree in a social or behavioral science or other related field is required.
        • Two years of experience in the field of criminal justice preferred.
        • Experience may be substituted for the required education on a year-for-year basis.
        • Experience with Microsoft Office applications or other similar software applications is required.
        • A valid driver's license required.
        • Minimum age requirement: Must be at least 18 years of age.--CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran.

Keywords: CoreCivic, Youngstown , Grievance Coordinator, Other , Youngstown, Ohio

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