Commercial Loan Servicer
Company: First Federal Bank
Location: Youngstown
Posted on: August 6, 2022
|
|
Job Description:
DescriptionPosition Title: Commercial Loan Servicer 1
Department: Loan Operations Position Reports to: Assistant
Commercial Loan Servicing Manager Position Supervises: No Direct
Reports Position Summary: The Commercial Loan Servicer 1 is
responsible for ensuring Commercial loans process on the mainframe
system as directed by the note, while providing exceptional
customer service to internal and external customers. This includes
the responsibility of any ancillary systems needed to service the
loan. Demonstrate and implement our OWN IT core values to all
internal and external customers. Duties and Responsibilities: +
Provide quality customer service in a professional, timely, and
efficient manner to all Internal and External customers of the bank
using the banks OWN IT core values.+ Basic data entry processing,
understands how some fields in various applications affect changes
made to avoid errors that would impact customer relations.+ Basic
knowledge of First Federal Banks policies and procedures,
demonstrates ability to apply knowledge to make decisions that are
within the individuals bounds.+ Responsible for completion of time
sensitive job duties and ensuring completeness of those deadlines
established within government and state regulatory requirements.
This includes providing prompt crediting of payments and non-posted
payments as well as prompt payoff statements.+ Completes department
self-assessments.+ Performs maintenance and monetary transactions
as instructed.+ Provides timely and accurate research services as
needed.+ Daily completion of swap loans, sweeps, automatic
transfers, participation payments, SBA loans, construction draws,
some general ledger balancing, and other servicing related
functions.+ Familiar with consumer complaints with regards to FCRA
guidelines and when to escalate those complaints.+ Prepare letters,
wire instructions, and reports as instructed.+ Provide quality
assurance over loan documentation, collateral perfection, UCC
filing, and insurance tracking.+ Completes other duties as
assigned. Education, Certification, License and Experience: + High
school graduate or equivalent.+ 0-3 years of banking or related
experience. Skills and Knowledge: + Understanding of Banks policies
and procedures; Understanding of applicable regulations and laws;
Basic knowledge of commonly used concepts, practices and procedures
within the assigned fields.+ Must have understanding of the
network, knowledge of loan types, products, the core banking system
and excellent customer service skills. Knowledgeable on PCs, Excel,
and Word needed.+ Responsible for knowing and ensuring compliance
with applicable laws, regulations and guidelines, as detailed in
policies that include but are not limited to Bank Secrecy Act and
other applicable anti-money-laundering rules, Fair Lending,
Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws
and regulations as they pertain to the position.+ Ability to read
and comprehend instructions, short correspondence, and memos;
Ability to write simple correspondence; Ability to effectively
present information in one-on-one and small group situations to
customers, clients, and other employees.+ Excellent interpersonal,
communication, time management, and organizational skills. Work
Environment: This job operates in a professional office
environment. Work is normally performed in a typical interior work
environment which does not subject the employee to any hazardous or
unpleasant elements. Physical Requirements: The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. While performing the duties of this job, the employee is
regularly required to speak or hear, stand or sit for long periods
of time, open filing cabinets, walk, stoop or bend, use hands to
handle or feel and reach with hands and arms. The employee must
frequently lift and/or move up to 10 pounds, occasionally lift
and/or move up to 25 pounds and complete tasks requiring manual
dexterity. Ability to drive a vehicle for travel is required for
the position.Premier Financial Corp is an Affirmative Action and
Equal Opportunity employer. We consider all qualified applicants
without regard to race, religion, color, sex, national origin, age,
sexual orientation, gender identity, disability or any other
legally protected status.The above statements are intended to
describe the essential functions of the job and the qualifications
of the person assigned to it. They are not intended as an
exhaustive list of all job duties, responsibilities and
requirements. Duties, responsibilities and activities may change or
new ones may be assigned at any time with or without notice.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This job
description does not constitute a contract of employment.
Employment is at will and may be terminated at any time.
Keywords: First Federal Bank, Youngstown , Commercial Loan Servicer, Other , Youngstown, Ohio
Click
here to apply!
|