Residential Electrical Service Technician
Company: Goods Electric Heating & Air
Location: Youngstown
Posted on: May 21, 2023
Job Description:
Goods Electric Heating & Air is currently seeking a Residential
Electrical Technician to join our team! -Residential Electrical
Service TechnicianOur Mission:"We are a home service company. We
help frustrated homeowners by providing customer centered solutions
for repairing, replacing and maintaining their electrical, heating
and cooling systems so they can experience a bright and comfortable
home."Benefits include:
- Salary $35,000-$70,000/year
- Top of the line customer service training
- Accrued PTO
- Retirement with company match
- Paid Holidays
- Flexible Health Plan
- Monday - Friday -Job DescriptionGoods Electric Heating & Air is
looking for a dedicated team member and customer-oriented person to
join our team and help us fulfill our mission of helping families
have a bright and comfortable home!We are seeking a candidate that
has excellent customer service skills and who also wants to further
and develop their electrical skill set! Experience is a plus but
not a requirement.As a Residential Electrical Service Technician,
you will start by working side by side with our Service Tech Team
Leader to learn our processes like, sales, customer service,
products and Electrical assessments and repair. Your duties will
include but are not limited to:
- Listen and learn from Service Manager and seasoned techs
- Show yourself as professional and knowledgeable
- Support in maintaining a clean, organized job site and well
inventoried truck during training and once in own truck
- Assist with electrical assessments; learning the process and
the standard steps that lead our customers to confident buying
decisions
- Tend to customer's needs and questions
- Work to ensure that customer is carried out at a 5-star
level
- Able to utilize and handle multiple different tools in a safe
manner
- Have the flexibility to run on multiple calls a day all with
different issues and needs
- Ability to learn and then explain to customers what different
products or procedures are used for and the benefit that they can
have on a home
- Participate actively in all formal exercises and on-the-job
training to master maintenance, services, repairs and processesIn
this position you will be learning of the potential in each service
call is greater by better serving your customer. Our goal is to
make sure that the customer is taken care of above and beyond. This
way they know all the options that are available to them to make
their home more comfortable. You will walk customers through their
issues and what options they have to resolve those issues. Our goal
is to train each technician to be a successful and experienced
residential electrical consultant and customer service technician
with our company.This job is ideal for someone who is:Motivated -
self-starting and ready to take action each dayInvested - putting
in 100% effort everydayTeachable - willing to learn and ask
questions along the wayTeam Oriented - someone who is always ready
to jump in and help out the team - -Accountable - able to be
trusted to follow through on directions and tasks in a timely
mannerCollected - organized and able to communicate with customers,
team members and leadersAdaptable - ready for change and able to
embrace itCustomer Oriented - has great customer service skills and
can focus on the customer's needsFurthering Education/Training
Program:Training and educations are held at high value at our
company and we will offer you a different spin on how things work
at Good's Electric, Heating & Air and it may be different than what
you are used to. We are pursuing a person that is open minded and
willing to learn from and alongside our seasoned technician and
leaders. With a combination of hands-on learning, on-the-job
teaching, and classroom training we plan to create a ready to work,
career-oriented technician that is ready to achieve the following:
- Enhance customer service skills to become a 5-Star
Technician
- Learn sales tactics and skills to better the experience for you
and the customer
- Discover how Goods conducts residential electrical service
call
- Improve technical electrical skillsThis position is a key role
on our team, you will take care of small details that make a huge
difference in how the company functions! This is a role that will
take you different places, but also use your skills and abilities
in the electrical field.Equal Opportunity Employer. -
Keywords: Goods Electric Heating & Air, Youngstown , Residential Electrical Service Technician, Professions , Youngstown, Ohio
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